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There is a clear requirement in the standard service process: before grafting eyelash extensions to customers, be sure to remind customers to take off contact lenses, why is this?
- To ensure the comfort of customers in doing eyelash extensions.
In the process of grafting eyelashes extensions, if customers wear contact lenses, their eyes will be dry when they close their eyes, and there is a foreign body sensation. Compared with not wearing contact lenses, the comfort is significantly reduced;
At the same time, the eye is still metabolizing and secreting proteins during eye closure, which can cause proteins to deposit directly on the contact lens, preventing the lens from permeating oxygen. After finished when customers open their eyes, they will find that the clarity of the lens is also affected.
- The best time to wear contact lenses is 8-10 hours.
Let’s say a customer goes out at 10 a.m. and comes in at 4 p.m. to do eyelash extensions, so she already wears contact lenses for six hours. After the eyelashes are finished, the customer might have a plan to dine, eat and sing with his classmates until the wee hours of the morning.
In this case, the shop is equipped with a special contact lens case, and the lash extension technicians can ask the customer to take off the contact lenses without more concerns. In about 2 hours, the customer’s eyes can get a full rest, relieve the fatigue and discomfort caused by continuous wearing of contact lenses, which meets the psychological demands of the customer and increases the experience.
- It can cause damage to the eyes if contact lenses are not removed when doing eyelash extensions.
Contact lenses are divided into hard lenses and soft lenses according to different materials. The diameter of the hard lens is smaller than the cornea (located in the front of the eyeball, is a transparent film, oval shape), which is carried on the eye, easy to move, when the eye is closed, the lens is easy to dislocation;
In addition, the hard lens is determined by the material, which is more likely to hurt the eyes. If the eyelash technician is careless in the process of operation, it may hurt the eyelid.
Soft lenses have adsorption function. In the process the soft lens may absorb the ingredients in the eyelash glue, besides the eye damage, the lens absorbs the composition of eyelash glue and probably cannot be used any more.
- It can avoid accidents in operation and disputes with customers.
Lash technician needs to develop the habit of asking, checking and reminding, and should take the initiative to avoid customer disputes.
In daily work there’re frequently conflicts with customers because customers do not understand or for some other reasons. In fact most of the disputes can be avoided, just as what we’re talking about, if you do not want to cause unnecessary problems, reminder customer to take off contact lenses in advance.
According to the standard process of the shop to work, will avoid many problems, if any lash technician cannot explain clearly, please refer to the above content to understand and digest, and try to cause customers to pay attention to this aspect.
Ask the customer to take off her contact lenses. You can say:
Hello, when eyelashes are grafted, wearing contact lenses will cause eye closing pressure, resulting in dry eyeballs, which will be uncomfortable. The shop is equipped with a special contact lens case, which will be disinfected after each use. You can rest assured to use it.
That’s all for today post. If you need pre made fans eyelash extensions, please contact with OUR LASH.
